How Do I Report a User or Listing on Pets Connected?

At PetsConnected.com, we take your safety and the safety of our community seriously.
If you come across a suspicious user or advert, it’s essential to report it so we can investigate and address any potential issues.

Here’s how you can easily report a user or a listing:

🛑 Reporting an Advert

If you come across an advert that raises concerns or doesn’t follow our guidelines:

1. Go to the advert’s page.

2. Scroll down to the bottom of the page and click on the Report This Advert button.

3. Select the reason you’re reporting the advert from the list of options:

   • Misleading information

   • Breach of animal welfare standards

   • Inappropriate or harmful content

   • Other

4. Add any additional comments or details to explain why you’re reporting it.

5. Click Submit — your report will be sent to our Trust & Safety team for review.

Note: Button locations are subject to change based on style updates on the website, so the location may vary slightly depending on current design choices.

👤 Reporting a User

To report a user who may be acting suspiciously or in violation of our guidelines:

1. Visit their profile page by clicking on their name or username.

2. Click on the Report User button on their profile.

3. Select the reason for the report:

   • Scam behaviour

   • Breach of terms of use

   • Harassment or inappropriate behaviour

   • Other

4. Provide any relevant details that help us understand the situation.

5. Submit the report.

Once your report is submitted, our team will look into it and take the necessary action.

✅ What Happens After I Report?

After you submit a report, our Trust & Safety team will:

• Review the report and investigate the issue.

• Contact you if we need more information.

• Take action if the advert or user violates our community guidelines, which may include removing the advert or blocking the user.

We aim to act quickly to maintain a safe and responsible platform.

🔒 Privacy and Confidentiality

Rest assured, your identity will remain confidential.
We will never disclose your personal information to the user or advert you report. Your privacy and security are important to us.

At PetsConnected.com, your reports help us maintain a safe, ethical, and supportive community for pet lovers.
Thank you for being a responsible member of our platform and for helping us ensure that everyone follows the rules.

🐾