How to Send a Data Processing Agreement to Pets Connected

At PetsConnected.com, we take data protection seriously and are committed to operating transparently and in full compliance with data privacy laws.
If you represent an authority, business partner, or user needing a Data Processing Agreement (DPA), we are ready to work with you professionally and efficiently.

Here’s how to proceed:

📝 What is a Data Processing Agreement?

A Data Processing Agreement (DPA) is a legal document that sets out:

• How personal data is collected, processed, stored, and protected

• Responsibilities and obligations of both parties (data controller and data processor)

• Compliance with relevant laws (such as UK GDPR and the Data Protection Act 2018)

It ensures that personal information is handled carefully, securely, and lawfully.

📬 How to Send a DPA to Pets Connected

If you need to send us a DPA:

1. Please email your request to support@petsconnected.com

2. Include "DPA Request" in the subject line

3. Attach your proposed DPA, or request our standard DPA template

4. Provide a brief explanation of your relationship to Pets Connected and the reason for the agreement

Our compliance team will review your request and respond promptly with next steps.

🔒 How We Handle Data

When processing personal data, Pets Connected always:

• Limits access strictly to what is necessary

• Encrypts sensitive information

• Complies with lawful bases for processing under GDPR

• Respects data subject rights (such as access, rectification, and deletion requests)

We do not sell or share personal data with third parties for marketing purposes without explicit consent.

⏱️ Response Times

We aim to review and respond to DPA requests within 7 working days.
More complex agreements may take slightly longer depending on the level of customisation required.

At PetsConnected.com, protecting your privacy and upholding strong data security standards is not optional — it’s fundamental.
Thank you for working with us to maintain the highest levels of trust and compliance.

🐾