Do You Suspect an Animal Welfare Issue on Pets Connected?

At PetsConnected.com, animal welfare is our top priority.
If you come across a listing or user that you suspect may be mistreating or neglecting an animal, we encourage you to report it immediately.
Your report helps us take swift action to ensure the safety of pets and promote responsible care.

Here’s how to report a potential animal welfare issue:

🐾 When to Report an Animal Welfare Issue

You should report an animal welfare issue if you believe:

• The animal is being mistreated or neglected (e.g., poor living conditions, lack of care, or injury)

• The pet appears underage (e.g., puppies or kittens sold before the minimum age)

• The animal is being kept in an unsafe or unsuitable environment

• The advert makes misleading claims about the health or care of the pet

If you have concerns about the animal's well-being, please don’t hesitate to report it.

📝 How to Report an Animal Welfare Issue

1. Go to the advert page of the pet in question.

2. Scroll down and click on the Report This Advert button.

3. Select Animal Welfare Issue as the reason for your report.

4. Provide any additional information or observations to support your report.

5. Click Submit — your report will be sent directly to our Trust & Safety team for review.

Note: Button locations are subject to change based on style updates on the website, so the location may vary slightly depending on current design choices.

🛡️ What Happens After You Report?

Once we receive your report, our Trust & Safety team will:

• Investigate the issue thoroughly.

• Contact the seller for more information or clarification.

• Take appropriate action based on the findings, which may include:

  • Removing the advert

  • Blocking or suspending the user’s account

  • Referring the case to the relevant authorities if necessary

Our goal is to protect animals and ensure that all pets on the platform are being treated ethically and responsibly.

🤝 Working Together for Animal Welfare

Reporting potential welfare issues helps us maintain a safe, supportive community for both pets and owners.
We appreciate your vigilance and commitment to ensuring that pets are treated with the care and respect they deserve.

At PetsConnected.com, your reports help us protect animals and ensure that our platform remains a trusted space for responsible pet lovers.
Thank you for supporting our mission to promote animal welfare.

🐾